SHANGHAI FREE TRADE ZONE · EQUIPMENT SOURCING & EXPORT jackchen@suntcgroup.com
SSUNTCGROUP · SHANGHAI
Buyer FAQ

Before you request a quotation.

Answers about specifications, order quantities, project scope and inquiry handling.

Can I get a price without final specifications?+

Send the application and details available. A useful offer must identify its assumptions, configuration and exclusions; final pricing follows scope confirmation.

Do you have a minimum order quantity?+

Order quantities and availability depend on the equipment and supply arrangement. Include the proposed quantity in your inquiry.

Are installation and commissioning included?+

Only when stated in the agreed scope. For hydropower, identify engineering, civil works, installation and acceptance responsibilities before ordering.

How can I send drawings?+

Send them by email to jackchen@suntcgroup.com or attach them in WhatsApp after opening the conversation.

Do specifications guarantee market compliance?+

No. Confirm the offered engine, equipment configuration and documents for the destination before order confirmation.

How do I contact SUNTC?+

Email jackchen@suntcgroup.com or call / WhatsApp +8615002143331. Our office address is No.260, Yinglun Road, Pudong District, Shanghai city, China.

DIRECT CONTACT · SHANGHAI

Let’s review your equipment requirements.

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